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Support · 2026

Frequently asked questions

No. Researium is one editor for all three. You can write a document in whichever format fits, and switch between them with the same live preview and export pipeline underneath.

Credits are reserved before a request runs and settled after it completes, so you're never double-charged. Every plan above Free includes a monthly credit allowance, viewable any time from your account's Usage page.

You keep them. Every format Researium writes in, LaTeX, Typst, Markdown, and every export target (PDF, DOCX, HTML, Sphinx), is an open, portable format that doesn't require Researium to open or edit.

Yes. Upgrades, downgrades, and cancellations are handled from Account -> Billing at any time, and take effect immediately or at the next renewal depending on the change.

Live cursors and presence in a shared file, plus a shared AI thread for the whole room, so collaborators can ask the same assistant the same question in context.

Yes, one account and one set of credits work across both the desktop app and the website.

Still stuck? Email us at [email protected].